Symphony Health Patient Questions

Find answers about Symphony Health appointments, office locations, Medicare and preparing for a visit. For a question about your own care, contact the practice directly.

Frequently asked questions

Where are Symphony Health’s offices?

Our current offices are at 1081 Market Place, Suite 500, San Ramon, CA 94583, and 556 Mowry Ave, Suite 102, Fremont, CA 94536. Confirm the office when booking.

How do I contact the San Ramon office?

Call (925) 365-7337 for San Ramon appointments and office questions.

How do I contact the Fremont office?

Call (925) 733-5463 for Fremont appointments and office questions.

What are the office hours?

Both offices publish Monday–Friday hours of 9 AM–5 PM Pacific. Ask the office about appointment availability and holiday schedules.

Does Symphony Health accept Medicare?

Symphony Health accepts Medicare. Confirm your exact coverage, plan network, medical group and any expected charges with the office and your insurer before scheduling.

How do I check another insurance plan?

Have your insurance card available and contact the office you will visit. Ask the practice and insurer to confirm the specific product, network, clinician, location and any referral or PCP-assignment requirements.

How do I arrange an immigration medical exam?

Contact the practice to confirm exam scheduling, the examiner, fees, location and required records. Review current USCIS Form I-693 instructions and verify the civil surgeon’s current designation in the official USCIS directory.

Can a video call replace the required immigration physical examination?

Do not assume that a video visit replaces the required immigration medical examination. CDC instructions require a medical history and physical examination; confirm arrangements with the designated civil surgeon.

What should I bring to a primary care appointment?

Ask the office for its current instructions. Have identification, insurance information, a medication list and relevant medical records available, and prepare a short list of questions for the clinician.

Can I send medical records through the public contact form?

Please use the practice’s designated patient communication channels for medical records and private health information. The public contact form is for routine callback and scheduling questions.

Do immigration exam fees follow my regular insurance coverage?

Do not assume that every immigration examination service is covered by your usual plan. Ask the clinic which charges are included, which services may cost extra and how your insurer handles them.

Official resources

• Medicare yearly Wellness visits
• USCIS Form I-693 instructions
• CDC civil surgeon examination instructions
• Contact the appropriate office